FAE现场应用工程师(上海)

Location: Shanghai / 上海

 

Cambridge Mechatronics Limited (CML,康郡机电) 是一家拥有多学科人才的公司,开发世界一流的精密移动解决方案,CML的微型电机已用于无人机、AR/VR、可穿戴相机和智能手机等。

CML在机械、光学、电气、硅和软件设计方面拥有世界领先的专业知识,其专利的形状记忆合金(SMA)平台技术,提供系统级的解决方案。CML研发的马达主要是来控制形状记忆合金丝(细如发丝),控制精度达光波长等级。特别适用于需要高精度和高强度的应用、紧凑且轻巧的设计。CML 已与全球跨国供应链的主要企业合作。 经由对外技术授权,其解决方案由跨国制造商进行生产,目前的出货量以数千万计。

CML 汇集了来自不同背景的世界级工程师。主要专业领域包括机械、电子、软件、控制工程、材料科学、实验设计、系统建模和仿真。这些技能的聚合,使 CML 能够成功地与全球行业巨头及其首选供应链合作。设计和开发活动包括机械马达、电子产品、定制 ASIC、算法、固件、制造工艺和测试设备。

CML的使命是为客户提供世界一流的设计,实现比以前更强劲、更紧凑、更精确的解决方案。CML 的中国团队持续为全球客户及其供应链提供支持。CML的工作环境令人鼓舞与兴奋,为员工职业发展提供了广阔空间。

 

岗位名称:

FAE现场应用工程师(结构工程师)

工作位置:上海闵行区
基本要求:2年以上,本科
(背景优秀应届生可考虑,薪资另议)
月资:2万至4万人民币
福利:外企正岗岗位+社会保险福利保障+带薪年假


职位描述

您将需要与马达制造商、智能手机摄像头供应链、以及英国总部的工程师进行沟通交流。您也将需要参与各种产品、技术和工程功能的现场支持、远程支持、研究及开发等。

工作内容和职责:

  • 为马达制造商提供从设计到量产的技术支持。
  • 与公司总部工程师一起调试和解决客户遇到的技术问题。
  • 作为公司中国客户的第一联系人,需要整理过滤客户的需求,并积极快速响应客户,及时向公司内部反馈客户的需求,以确保提供令客户满意的支持,满足客户的期望。
  • 了解客户对产品、技术、方向、竞争、设计流程和设计周期的需求。
  • 监控不同项目的进展,并在必要时帮助执行纠正措施。
  • 通过面对面会议以及现场访问,从客户处收集关键有用的信息。
  • 促进公司英国总部与中国客户之间的沟通和知识技术共享。

 

岗位要求

基本要求:

  • 机械工程,机电,自动化或相关理工科专业毕业,本科以上学历。
  • 扎实的机加工和工程制造基础。
  • 熟悉CAD或SolidWorks等3D设计软件的基本使用。
  • 较强的团队合作意识,并且可以有效地与其他技术团队互动和工作。
  • 需要有较强的分析能力和对技术的热情。
  • 具有自我激励能力,能够判断活动的优先级,并具有出色的解决问题和决策能力。
  • 具备在快节奏环境下工作的经验,能够吸收来自客户和合作伙伴的信息和请求,并且能够适应面向客户的互动。
  • 良好的学习能力和态度。
  • 良好的英语能力,包括英语口语及读写能力,英语四级以上,英语可作为工作语言者更佳。


满足以下条件者优先:

  • 具有产品或治具的结构设计经验。
  • 对智能手机相机行业及其供应链有良好的理解,或有相关行业经验。
  • 有丰富的沟通经验,曾与供应商,制造商,终端客户打交道,确保产品的生产符合要求。
  • 有使用有限元模拟软件(FEA)的经验。
  • 良好的动手能力,能够进行基本的设备组装。

工作地点

主要工作地点为上海;
定期拜访上海或附近的客户和商业伙伴;
偶尔在中国其他地区或国外出差(视疫情限制而定)。

 

About CML

Cambridge Mechatronics Limited (CML) is a multi-disciplinary developing camera module solution utilising our cutting-edge shape memory alloy (SMA) technology. Our technology is shipping in top tier flagship smartphones, as well as inside drones, wearable devices and other consumer devices.

We have approximately 500 granted and pending patents based around our platform technology which allows the control, positioning and movement of smart materials with high precision. CML’s SMA wire is thinner than the width of a human hair and can be positioned with the accuracy of the wavelength of light. CML is the only company in the world to master and control these materials with such exceptional accuracy.

The work environment at CML is stimulating and exciting as we are involved throughout the entire product development process from inception through to mass production, which provides a real sense of achievement for our employees.

 

Job Description


Main responsibilities

  • Provide technical support to actuator manufacturers from design phase to mass production
  • Work with CML HQ team members to debug and resolve customer technical support issues
  • Be a first point of contact for our Chinese customers, filter their requests, and respond to them and/or redirect within CML to ensure customers’ expectations are met and satisfactory support is given
  • Understand customer needs relative to product(s), technology, direction, competition, design process and design cycle.
  • Monitor the progress of different projects and help executing corrective actions where required
  • Gather key information from customers via face-to-face meetings and on-site visits
  • Facilitate communication and knowledge sharing between CML HQ and Chinese customers


Requirements


Essential requirements:

  • Degree in Mechanical Engineering or related subjects
  • Excellent understanding of mechanical and manufacturing Engineering principles
  • Familiar with basic use of CAD software (SolidWorks or others)
  • A strong team player, and you can effectively interact and work with other technical teams
  • Strong analytical skills and a passion for technology are also expected
  • Self-motivated, able to prioritise activities and have excellent problem-solving and decision-making skills.
  • Having experience working in a fast-paced environment, able to assimilate information and requests from customers and partners, and be comfortable with customer-facing interaction.
  • Good learning capability and attitude
  • Excellent knowledge of Mandarin language
  • Good knowledge of English language, both spoken and written English.

Desirable requirements:

  • Experience with mechanical design of products or tools
  • Good understanding of smartphone camera industry and its supply chain
  • Experience with dealing with suppliers and manufacturers to ensure items are manufactured according to specifications
  • Experience with FEA simulation software
  • Good manual skills to be able to perform basic assembly of equipment

Base of Work

Base of work is Shanghai.
Regular visits to customers and business partners in Shanghai or proximity.
Occasional travel in the rest of China or internationally (depending on COVID restrictions).

 

To apply, please write to jerry@crayfish.io with your full resume.

 

Our website uses cookies and other technologies to provide you with the best possible browsing experience. If you continue to use our website, we will assume that you consent to this.

Ok Privacy Policy