Work efficiently, effectively.
Open the project’s WorkSpace, the Crayfish platform that allows you to communicate directly with your Clients in a secure environment.
Maintaining a good and timely communication with the Client is key to your project success and high rating. We strongly encourage you to use WorkSpace for all communication with Clients.
- Be responsive. Watch out for notification emails, files or messages from the Client via WorkSpace. Reply as soon as possible to any queries.
- Only submit completed work. Take time to do your job thoroughly, and use the allowed revision timeframe to improve it until the Client is absolutely happy.
- Ask for permission if completion is delayed. It is vital that you adhere to the deadline, but if you can no longer complete the work on time you must reach mutual agreement with the Client on a new deadline. Otherwise the Client can cancel the job even if you have already done some of it.