For marketplace projects, you may cancel a Job posting anytime before accepting a bid from a Provider without resulting in dispute.
However if you cancel a project after the bid has been accepted it is deemed to have broken the contract between you and the provider, and the Provider has the right to raise a Dispute with Crayfish. The exception to this is that the cancellation has been agreed in advance by both you and the Provider. For example, if the Provider is not able to meet the agreed job deadline due to health reasons or force majeure, and he or she has made a request to you for extension. If you do not agree to that, you can choose to cancel the job, and refunds will be made after a review by Crayfish Customer Service.