We are Crayfish.io Limited (“we”, “us”, “our”, “Crayfish”) incorporated in England and Wales under company number 10450327 with registered office at St Johns Innovation Centre, Cowley Road, Cambridge, England CB4 0WS. We operate the website www.Crayfish.io and associated mobile applications.
We are committed to protecting and respecting your privacy.
We are the controller of the personal data Provided to us for the purposes of applicable data protection legislation.
The term “personal data” refers to personally identifiable information about you, such as your name, nationality, job description, health related data, date of birth, e-mail address or mailing address.
If you provide Information to us by filling in forms on our website. This may include information provided at the time of registering, purchasing services, posting material, sending messages and posting in our WorkSpace Platform making or receiving payments through the Crayfish Wallet Function or requesting further services, making a compliant or raising any other query or comment.
Details of transactions you carry out via our website.
We may ask you for information when you report an issue or concern or we have or receive a complaint or query about you (whether or not a formal Dispute is raised).
From time to time, we may ask you to complete surveys that we use for research purposes and to improve our services, although you are not obliged to participate.
Details of the messages you send and receive using our WorkSpace Platform including without limitation, the contents of that message. Messages are not private and are not confidential.
If you provide services of any sort to us, or apply to work with or for us.
Certain personal data is mandatory to be provided to us in order that we can fulfil your request, for example to purchase Services, and we shall make this clear to you at the point of collection of the personal data.
If you provide to us personal data about any other individual, you must have their consent to do so.
All personal data that you provide to us must be true, complete and accurate. If you provide us with inaccurate or false data, and we suspect or identify fraud, we will record this and we may also report this to the appropriate authorities.
At our request, you shall promptly provide evidence of your identity.
When you contact us by email or post, we may keep a record of the correspondence and we may also record any telephone call we have with you.
When you use our website, we automatically collect and store information about your device and your activities. This information could include:
Some of this information is collected using cookies and similar tracking technologies. If you want to find out more about the types of cookies we use, why, and how you can control them, please see our Cookies Policy.
We may receive personal data about you from our payment providers, and from other individuals who chose to provide it to us for any reason.
If we reasonably believe that any of the personal data you have provided to us is inaccurate, we may receive further personal data from third parties, confirming or otherwise, your identity.
We sometimes supplement the information that you provide with information received from third parties. For instance, search information providers, PayPal, other companies (subject to their privacy policies and applicable law), and from other accounts we have reason to believe you control (whether in part or in whole).
We will use your Personal Data to fulfil your requests and we will ask only for data that is adequate, relevant and not excessive for those purposes. We may use your Personal Data for the following purposes:
We hope you will be delighted with our services.
However, if you do not wish to receive emails from us and want to be removed from our electronic mailing list you can either select “unsubscribe” from any of the marketing emails that we send or alternatively contact us.
In order to collect the anonymous data described in the preceding paragraph, we may use temporary “cookies” that remain in the cookies file of your browser until the browser is closed. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information, which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.
Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you, for which we may make a charge up to the maximum as allowed by applicable law. We will also correct, amend or delete any Personal Data that is inaccurate and notify any third party recipients of the necessary changes. You may update any information you have given to us by contacting us.
Requests to delete Personal Data are subject to any applicable legal reporting or document retention obligations imposed on us.
We take appropriate technical and organizational measures against unauthorised or unlawful processing of your Personal Data and against accidental loss or destruction of, or damage, to your Personal Data. However, no system can be completely secure. Therefore, although we take steps to secure your Personal Data, we do not promise that your Personal Data, or other interactions with the Site, other users or us will always remain secure.